Bluewater Power Distribution Corporation ("Bluewater Power”) provides the materials contained at our site on the World Wide Web as a service to our customers and visitors. By using this Site visitors agree to adhere to the following Terms and Conditions. By accessing the Site and any of its pages, you indicate your acknowledgement and acceptance of the Terms and Conditions set forth below without limitation or qualification. Bluewater Power may revise these Terms and Conditions at any time by updating this posting, which revisions will be binding upon all visitors to the Site. You should therefore visit this posting to review these Terms and Conditions from time to time as you visit the Site.The following information explains our policies regarding use of the website and any personal information you supply to Bluewater Power when visiting this site.
User access to and use of the Site is subject to all applicable federal, provincial and local laws and regulations. Unauthorized use of this system is prohibited and violators can be prosecuted.
This web site contains material protected by law, including but not limited to copyrights and trademarks. All rights in such material are reserved to Bluewater Power and materials may not be reused in any way or copied in whole or part without prior written permission from Bluewater Power of Sarnia, Ontario, Canada.
Bluewater Power and its logo are trademarks of Bluewater Power. Nothing contained in the Site shall be construed as granting by implication or otherwise any license or right under any patent, trademark, copyright or proprietary rights of Bluewater Power or of any third party.
The Site, including this page, may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Certain images and information at the Site are the copyright or trademark of Bluewater Power.
INFORMATION ON THE SITE IS PROVIDED"AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
The information contained on the Site may include technical inaccuracies or typographical errors. Bluewater Power from time to time amends, changes, adds, deletes, updates or alters the information contained on this Site, including information regarding the products and services described on the Site, without notice. Bluewater Power assumes no liability for any errors or omissions in the information contained at the Site and expressly disclaims any responsibility to update the information contained on the Site.
This website may contain links to other sites. These links are not an endorsement of those sites. Bluewater Power is not responsible for updating those links.
FURTHERMORE, IN NO EVENT SHALL BLUEWATER POWER BE LIABLE FOR ANY PUNITIVE, SPECIAL, DIRECT, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT AND TORT ACTIONS (INCLUDING LIBEL), ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING OR DISPLAY OF, OR THE INTERACTION OR ANY OTHER FORM OF COMMUNICATION WITH, THE SITE AND THE INFORMATION CONTAINED AT THE SITE (INCLUDING VIA COMPUTER VIRUSES OR ANY OTHER FORM OF SOFTWARE).
Bluewater Power manages this web site. We are dedicated to protecting your privacy on-line. The following privacy statement outlines how personal information you submit will be handled by Bluewater Power while using this site.
"Personal information" is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, phone number, account number, e-mail address, and password. A domain name or Internet Protocol address is not considered personal information
The information collected will not be released, sold or otherwise provided to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal obligation.
Personal information provided to Bluewater Power is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will be stored, used and disclosed in accordance with that legislation.
We may use the personal information you provide to contact you via e-mail in response to an inquiry that you send to Bluewater Power or to keep you informed by e-mail about programs and services. If you do not wish to receive program information via e-mail, contact Bluewater Power's Customer Services Department. If you communicate with Bluewater Power via e-mail, then e-mail from Bluewater Power to you will be considered to be sent with your approval and will be accessible to anyone Bluewater Power has assigned to respond.
This web site uses "cookies" to customize your browsing experience with Bluewater Power web site. A cookie contains unique information a web site can use to track such things as the Internet Protocol address for the computer you used to access this site, the identification of the browser software and operating system you used, the date and time you accessed the site, and the Internet address of the website from which you linked to this site. Cookies created on your computer by using this web site do not contain personally identifying information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. If you choose not to accept a cookie on your computer, it will not prevent or prohibit you from gaining access to or using this site.
The Information Technology Department, at Bluewater Power, has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the entire web site operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via Bluewater Power's web site.
Communications made through email and messaging systems shall in no way be deemed to constitute legal notice to Bluewater Power or any of its agencies, officers, employees, agents or representatives, with respect to any existing or potential claim or cause of action against Bluewater Power or any of its agencies, officers, employees, agents, or representatives, where notice to Bluewater Power is required by any provincial, or local laws, rules or regulations.
The linked sites are not under the control of Bluewater Power, and Bluewater Power is not responsible for the content of any hyperlinked site or any link contained in a hyperlink site. The presence of these hyperlinks should not be construed as an endorsement by Bluewater Power of these sites or their content. Bluewater Power is not responsible for the content of any such external hyperlink
Customer Services Department
Or mail to:
855 Confederation St.
P.O. Box 2140
Activation - Upon activation of the eBill feature, you will no longer receive a paper bill unless your Bluewater Power MyAccount is in shut-off status.
Notification – Bluewater Power will use its best efforts to present all of your electronic bills promptly. In addition Bluewater Power will send e-mail notification to the e-mail address that you have confirmed within MyAccount. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive notification, it is your responsibility to sign in and check on the delivery of new eBills.
If e-mails are returned as undeliverable to Bluewater Power, Bluewater Power reserves the right to return your billing to paper. You may re-enroll at any time after correcting any e-mail address errors.
Any discrepancies or disputes regarding the accuracy of your eBill must be addressed by calling Bluewater Power at (519) 337-8201 and speaking to one of our customer service representatives.
This Agreement does not alter your liability or obligations that currently exist between you and Bluewater Power concerning your utility usage, and other products and services.
In the event you wish to cancel eBilling, you may do so online through MyAccount at www.bluewaterpower.com. Bluewater Power may terminate or cancel your eBilling service at any time. Neither termination nor suspension shall affect your liability or obligations under this Agreement.
You are responsible for any and all telephone access fees and/or Internet service fees that may be assessed by your telephone and/or Internet service provider.
It is your sole responsibility to ensure that the contact information in your user profile is current and accurate. This includes, but is not limited to; name, address, phone number(s) and e-mail address(es). Changes can be made either through MyAccount at www.bluewaterpower.com or by contacting customer service.
You agree that the information you provide to Bluewater Power can go through a verification process.
In case of errors or questions about your eBilling transactions, you should notify us as soon as possible by calling (519) 337-8201 during normal business hours or e-mail us at firstname.lastname@example.org.
In the event of a dispute regarding your eBilling service, you agree to resolve the dispute in accordance with these Terms. You acknowledge and agree that these Terms set forth are the complete and exclusive statement of the Services to be provided, and these Terms supersede any proposal or prior agreement, oral or written, and any other communications between you and Bluewater Power relating to the subject matter of this Agreement. These Terms may only be modified in writing and may not be modified or altered verbally by any Bluewater Power employee.
You agree not to give or make available your password or other means to access your account to any unauthorized individuals. You are responsible for all payments you authorize using our Web site. If you permit Authorized Users or other persons to use eBilling or your password or other means to access your account, you are responsible for any transactions they authorize. If you believe that your password or other means to access your account has been lost or stolen, or that someone may attempt to use your on-line account without your consent, you must notify Bluewater Power by calling (519) 337-8201 during normal business hours. Also, please contact your financial institution to report any unauthorized financial transactions.
The applicable fees and service charges may be altered or amended by Bluewater Power from time to time. In such event, the Service shall provide notice to you. Any use of this service after Bluewater Power provides you a notice of change will constitute your agreement to such change(s). Further, Bluewater Power may, from time to time, revise or update the applications, services, and/or related material, which may render all such prior versions obsolete.These terms set forth Bluewater Power’s entire liability and your exclusive remedy. In no event shall Bluewater Power be liable for any direct, indirect, special, incidental, consequential, or exemplary damages, including lost profits even if advised of the possibility thereof, arising in any way out of the installation, use, or maintenance of the equipment, software, and/or the service. I have read and understand the foregoing agreement and agree to be bound by all its terms.
You acknowledge and agree that the pre-authorized debit ("PAD") will be processed monthly, or bi-monthly, as the case may be on or around the same day of the month. We endeavour to process the payment within 3 business days of that date, however there can be no guarantee of the date payment will be processed.
This authorization shall remain in effect until Bluewater Power or the Financial Institution has received 30 days prior notification from you, although Bluewater Power will endeavor to act on the withdrawal of authorization as soon as practical and in accordance with your financial institution’s procedures. The notice of cancellation must be provided in writing, or may be communicated verbally if we have some means of identification to confirm your identity.
In the event of any pre-authorized debit ("PAD") being returned for any reason, including "not sufficient funds", you shall be obligated to pay Bluewater Powers its fee for NSF cheques approved from time-to-time. You shall be permitted one PAD returned, and after the second you shall be removed from the pre-authorized payment plan.
Cancellation of the Pre-Authorized Payment Plan does not relieve you of any obligation to pay all amounts owning to us by an alternative method of payment satisfactory to us. This authorization applies only to the method of payment, and does not affect any other obligation that you have to Bluewater Power.
You hereby acknowledge that delivery of this authorization to Bluewater Power constitutes delivery to the financial institution from which the pre-authorized payments shall be taken. That financial institution shall not be required to verify each PAD. You may dispute the PAD if:
(i) it was not drawn in accordance with this authorization, or
(ii) you have cancelled this authorization in accordance with its terms.
In order to dispute a PAD, you must deliver a written declaration that either (i) or (ii) above took place to the financial institution within 90 days (10 days in the case of a business customer) after the disputed PAD was posted to your account. Failure to provide timely notice, means that the disputed PAD must be resolved with Bluewater Power.
You are providing this authorization on behalf of yourself and any other signatory to the financial account provided for the PAD, and you further warrant to us on a continuing basis that all persons whose signatures are required to deal with the account you have provided for your financial institution consent to this application and that the information set out on the form is accurate and complete. You undertake to notify us of any change in such information at least two (2) weeks prior to the next due date of a PAD.